Max Hardy Consulting

Results through collaboration

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About

Max Hardy - Results Through CollaborationI work with leaders and organisations to achieve results through collaboration. I focus on their toughest and most complex projects while building their ongoing capacity to collaborate and engage, across their organisation, with other organisations/stakeholders, and with their communities of interest.

Working as a coach, facilitator, process designer, trainer and strategic advisor, my approach is to work with people where they are at, understand their unique, and not so unique, challenges, and to co-create new ways of responding to those challenges.

Courses

The Authentic Co-design Course – click here to find out more

When the Going Gets Tough: Strategies for dealing with community engagement challenges – click here for further information

Evaluation Essentials – click here for further information

Digital Deliberation – click here for further information

Fresh Ideas for community engagement – click here for further information

Questions Change Everything – click here for further information

Publications

  • Interview by Nivek Thompson, Real Democracy Now, Podcast
  • Interview by Alison Hornery ‘Collaborative Governance in a Complex World.’
  • Co-authored ‘Beyond Public Meetings: Connecting community engagement with decision-making’
  • Co-authored ‘The Power of Co: The Smart Leaders’ Guide to Collaborative Governance’
  • Co-authored journal article ‘Stakeholders and Citizens in Public Deliberation’
  • Co-authored chapter with Kath Fisher and Janette Hartz-Karp, ‘The unsung heroes of a deliberative process’ in the book “The Australian Citizens’ Parliament and the future of Deliberative Democracy”
  • Authored article for NCDD ‘Is Roz Diane Lasker, MD on your radar screen?’
  • Contributed case study ‘Seeing AI (Appreciative Inquiry) in action’ in the book “Implementing an effective change management strategy”, written by Neryl East.
  • Authored article for Croakey ‘Busting some myths about consumer and community engagement in health decision-making’
  • Authored article for Appreciative Inquiry Practitioner ‘Being AI to do AI’

Facilitation of Major Events

  • LG Pro, 2019
  • Collaboration for Impact Conference, Canberra, 2018
  • QCOSS State Conference, 2018
  • Finerdiners, Next Level Care Melbourne, 2016
  • Check Up Leaders Forum, Brisbane, 2014
  • Brisbane Summit, Qld Dept of Premier and Cabinet, 2013
  • Mackay Summit, Qld Dept of Premier and Cabinet, 2013
  • Logan Summit, City of Logan, 2013
  • Festival of Dangerous Ideas, Sydney 2010
  • Australia’s First Citizens’ Parliament, Canberra, 2009
  • newDemocracy World Cafes, 2008

Papers/Sessions at Conferences

  • Melbourne and Sydney, NCEIF Conferences, 2018 and 2019
  • Melbourne, MAV Future of Democracy Conference, 2016
  • Adelaide, IAP2, Citizens Juries and other deliberative processes, 2016
  • Lorne, FinPro, Citizens Juries and other deliberative processes, 2016
  • Perth, IAP2, Debating the efficacy of the Spectrum, 2015
  • Brisbane, Check-up Australia, What health system can learn from a pipeline project, 2013
  • Adelaide, IAP2, Engaging health consumers, 2013
  • Brisbane, Altered States Conference, Engaging consumers in governance (case study),  2009
  • Townsville, Health Promotion Conference, Appreciative Inquiry and health promotion, 2009
  • Glasgow, IAP2, Core Values Renewal Process report, 2008
  • Melbourne, IAP2 Conference 2007
  • Montreal, Quebec IAP2 Conference 2006
  • Sydney, Planning Institute Australia 2005
  • Perth, Innovation in Community Engagement 2005
  • Portland, Oregon, IAP2 Conference 2005
  • Sydney, IAP2 Conference, 2005
  • Madison Wisconsin, IAP2, Bridging the divide between engineers and engagement professionals, Conference 2004
  • Salt Lake City, IAP2 2002
  • Sydney, International Waste Conference, 2000
  • Banff, Alberta, IAP2 1999
  • Melbourne, Australasian Evaluation Society 1998
  • Sydney, IAP2 1998

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Recent Posts

  • It’s time to do stakeholder mapping differently! 28/10/2020
  • Common objections to committing to collaborative (co-design or deliberative) engagement processes 30/09/2020
  • Facilitating Public Deliberations 28/08/2020
  • How safe is it to participate? 27/07/2020
  • Debunking myths about ‘deliberation’ 14/07/2020
  • What is your approach to consulting? And… which one best works for co-designing solutions with the community? 06/07/2020
  • Getting the ball rolling on co-design 19/06/2020

Contact Details

Max Hardy Consulting
Email: max@maxhardy.com.au
Phone: 0418 217 261
Twitter: @maxchardy
Skype: maxhardy
Linkedin: https://www.linkedin.com/pub/max-hardy/11/339/a4b

Testimonials

Crispin Butteriss, Bang the Table

'Max is a long time colleague, mentor and friend. He has a deft touch as a facilitator and collaboration strategist due his deeply developed empathetic listening skills, along with the experience and wisdom of many years of working on thorny problems with people from all walks of life'. Crispin Butteriss, PhD Co-founder and Chief Practice

Lindy Fentiman

'I have had the pleasure of working with Max when he ventures up to sunny Queensland!  He is a generous, insightful and highly skilled professional who absolutely practices what he believes in.  Nobody understands the importance of collaboration, engagement and the challenges this brings for organisations better than Max!  He is an excellent coach, facilitator

Amber James

'I have known Max for more than ten years. I was a student of his doing the IAP2 Certificate, engaged him as a consultant for in-house work in local government, and then worked alongside him on a consumer engagement capacity building project at the Royal Brisbane Womens Hospital. He is great to be around and

Amanda Newbery, Articulous

'Max Hardy has a unique ability to build the confidence and capacity of teams working in engagement. He brings a wealth of experience and insight. We have worked together on a number of deliberative projects and he is a delight to work with!' Amanda Newbery Articulous

Lara Damiani

'I had the wonderful opportunity to watch Max in action facilitating the Citizen's Jury for People With Disability Australia in Sydney last month which I was filming. Max's tagline "results through collaboration" is spot on. It was pure magic watching Max create collaboration and results from a randomly selected jury - 12 very unique personalities

Courtney Brown, Director, BDR Projects

'I have known and worked with Max for about two years, however I have been very aware of his career and engagement experience applied to major projects across industry sectors for a much longer period. Max has been at the forefront of pioneering new mechanisms and methodologies for genuine engagement and this resonates for his

Ian Dixon, Dixon Partnering Solutions

'I have worked with Max on many occasions and have great respect for his skills and knowledge around community engagement and collaboration. He is an expert trainer and a strong advocate for Appreciative Inquiry approaches.' Ian Dixon, Principal, Dixon Partnering Solutions

Liz Mackevicius

'Max worked with us to design and execute a series of workshops based on the citizen jury principles, to enable a conversation between community members about the growth and change expected to occur in a challenging inner city municipality. Max understood the key issues at hand, gave expert advice and worked with us to tailor

Jessie Keating

Working with Max is a delight. Max’s facilitation, collaboration and problem solving style is respectful and calm, along with being both accessible and professional. The most significant project we have worked on with Max was the planning and undertaking of a community symposium, focused on the drafting of our city’s 20 year strategy, MV2040. We

Carol M Anderson

'If one were to ask me who was the best facilitator and facilitation trainer in the world, I would unequivocally answer “Max Hardy.” As the public involvement manager at one of the largest U.S.-based environmental engineering firms, I often took along my notes from Max’s facilitation class to meet with clients and, on their behalf, with the public.

The Honourable Andrew Powell MP

'I have always been impressed with Max’s ability to navigate and resolve the thorny issues through collaboration.  He involves all participants right from the beginning: asking “what’s the question that needs answering here”? His efforts alongside John Dengate in the journey that was The Queensland Plan were stellar and he was a significant contributor to

Beatrice Briggs

'Max Hardy brings to his work a delightful combination of common sense, integrity, experience, laced with a sly sense of humour.'   Beatrice Briggs Director International Institute for Facilitation and Change (IIFAC) Tepoztlán, Morelos, Mexico

Amy Hubbard, Capire

“Max is a trusted and respected colleague and friend of Capire. He is always able to provide us with a sound, strategic and independent perspective – even on the toughest projects in very complex communities” Amy Hubbard CEO, Capire.

Craig Wallace

I have worked with Max Hardy on two complex projects which took deliberative democracy and applied it to new problems. In 2007 at a ceremony in Arizona, USA Max along with the ACT Disability Advisory Council was awarded the IAP2 (International) Award for "Project of the Year" for our Citizens Jury project which provided scorecard

Barbara Dart

Max recently facilitated a two day course for us at Council about tackling the internal and external challenges of community engagement. Max is an exceptional facilitator and his ability to draw on experiences across such a broad and diverse background in CE is invaluable to those before him. I would highly recommend Max to anyone

Vivien Twyford

'I worked with Max for 17 years and appreciate his honesty, integrity and ability to connect with people at all levels. I learned much from him, particularly around Appreciative Inquiry, the appreciative approach and the value of deliberation. While I miss him, I have confidence that he will continue to be a wise advisor and

Kellie King

'I have had the pleasure of both being a participant in a fantastic training session run by Max, and also as a client. Max was of tremendous assistance navigating through a challenging engagement process with great support, advice and good humour. Thank you Max.' Kellie King General Manager – Community & Corporate Services, Wannon Water

Lisa Rae

I first encountered Max in Auckland when he delivered IAP2 training I was attending. Many years later, I’ve had the opportunity to work with him on two significant local government projects in Melbourne using co-design and deliberative engagement approaches. Max’s great strength was helping council decision makers understand their role in the engagement process and

Moira Deslandes

'Max is a democracy enthusiast. He finds ways to enable, empower and encourage every voice to be heard and designs processes that foster the principle: every voice is worth hearing.' Moira Deslandes Director, Moira Deslandes  Consulting  

Eugene McGarrell, FACS

'Max Hardy has worked with my senior executive team and local stakeholders to facilitate the co-creation of social wellbeing strategies. Max’s style is both collaborative and supportive and he gets the best from people involved. I highly recommend Max to anyone who is embarking on a process of co-creation.' Eugene McGarrell District Director, Northern Sydney

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